Frequently Asked Questions
What are your shipping options and delivery times?▼
We offer standard and expedited shipping across the country. Most custom builds ship within 7-14 business days, while ready-to-ship systems arrive much faster depending on your location.
What is your return policy for computers and hardware?▼
You can return most products within 30 days of delivery. Items must be in original packaging and condition; please contact our support team to initiate a return authorization.
Which payment methods do you accept for custom orders?▼
XOTIC PC accepts all major credit cards, PayPal, and flexible financing options through Affirm, allowing you to pay for your high-performance hardware over manageable monthly installments.
How do you ensure the quality of your custom-built PCs?▼
Every system undergoes rigorous 72-hour stress testing and a multi-point inspection by expert technicians to ensure maximum stability, performance, and thermal efficiency before it reaches your doorstep.
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